CONTACT US

Hungry Jack’s is committed to ensuring high quality customer service. If you would like to provide a compliment, make a complaint or provide feedback the best way is to speak to one of our Managers on your visit otherwise utilise the other feedback options below. We aim to resolve complaints or feedback in a timely manner, usually within 48hrs. However, should complaints or feedback need to be escalated, it may take 72 hrs. We look forward to hearing from you!

Online Feedback Form

FOR ALL DELIVERY ENQUIRIES

For all Menulog orders and delivery orders placed on the Hungry Jack's Website or the Hungry Jack's App, please contact Menulog via email at hjapporders@menulog.com or visit https://www.menulog.com.au/help/

For all DoorDash orders, contact DoorDash customer service on 1800 958 316

For all Hungry Jack's UberEats orders & enquiries, please visit the UberEats App or Website.

 

FOR ALL MAIL ENQUIRIES

HUNGRY JACK'S HEADQUARTERS

Level 6, 100 William St, Woolloomooloo NSW 2011 

NEW SOUTH WALES

Level 6, 100 William St, Woolloomooloo NSW 2011 

SOUTH AUSTRALIA

86 Richmond Rd, Keswick, SA 5035

VICTORIA

PO Box 342 Flinders Lane, Melbourne 8009

QUEENSLAND

Unit 9, 441 Nudgee Road, Hendra, QLD 4011

Customer care: 1300 852 326

WESTERN AUSTRALIA

Suite 1, 46, Gwendoline Drive, BELDON 6027 

 

FOR SUPPLIERS

For Suppliers and Employees of Hungry Jack’s please access our Code of Conduct & Whistle Blower Policies here: 

Code of Conduct

Whistle Blower Policy

PO Terms and Conditions

Hungry Jack’s takes its ethical sourcing responsibility seriously. We are a proud member of Sedex and encourage our supply partners to do the same.

 

FOR ALL IN-STORE, PICK-UP & DRIVE THRU ENQUIRIES 

Online Feedback Form

Email: HJ.CustomerService@hungryjacks.com.au

Customer Service Hotline on 1300 852 326 (FREE CALL)